Frequently Asked Questions

  • In the Premium Undercover Storage Shed, there are three storage options, based on the total length of the vehicle. For caravans this includes the drawbar and spare wheel/ equipment at the back of the van.

    • up to 6 mtrs (20 ft) = $156 per month

    • up to 8 mtrs (26 ft) = $208 per month

    • up to 10 mtrs (33 ft) = $260 per month

    In the Outdoor Storage area, the rate is from $85 per month.

    For storage of goods, materials and equipment - POA

  • Payments can be made monthly, six monthly or annually. We offer discounts for six monthly and annual payments.

  • Payment is set up by direct debit through Ezipay from your nominated bank account or credit card.

  • Storage is available for as little as two weeks.

  • In short, yes. Payment of storage site is ongoing until you cancel your agreement and remove the vehicle permanently. This is to ensure that your vehicle is guaranteed a space on your return.

  • Yes, you can rent and pay on a monthly basis. You are not locked into a time period contract.

  • Yes, there is once off admin fee of $25, and one month deposit required. The deposit is refundable at the end of the period, less any outstanding fees.

  • Bookings can be made up to 3 months in advance, if you would like to book outside of these dates, please contact our office.

  • Yes, the remainder of your storage payment will be refunded for the weeks not used. Less any outstanding fees.

  • We store all types of vehicles, equipment, plant and machinery, and miscellaneous items. For example: Pallets, Jetski, Boat, Trailer, ATV, Cars, Caravan, Bus, Truck and Plant Equipment. Please call if your item is not listed.

    We also have agistment available for horses. Please contact us for details.

  • The Storer must not store hazardous, illegal, stolen, flammable, explosive, environmentally harmful, perishable or living goods or goods that are a risk to the property of any person.

    In addition, unless specifically itemised and covered by insurance, the Storer must not store goods that are irreplaceable, such as currency, jewellery, furs, deeds, paintings, curios, works of art and items of personal or sentimental value.

    The storage facility is not responsible for the loss of items.

  • We do not offer any insurance. It is a requirement of the owner to arrange their own insurance. Uninsured vehicles will not be accepted.

    Uninsured goods and materials will be stored at the owners own risk.

  • There are no rubbish bins on site. All vans/vehicles are to be cleared of rubbish and food items before being stored. Should your van/vehicle need to be cleared of perishables prior to storage, fees will apply.

  • There is NO waste dump point on site.

    There are waste dump points located around Toowoomba at these locations, or at the Toowoomba Show Grounds, this has a fee of $5.

    Please ensure your waste tank has been emptied and cleaned before storage.

  • We offer, 24hr security cameras, locked access points and caretaker on site.

  • We do not have access to the inside of your vehicle unless you have a cleaning or servicing agreement with us. Keys will be secured in a locked storage safe.

  • As often as you like. Outturns and returns need to be booked in advance (48 hours notice).

  • Access outside of business hours of 8.30am to 5.00pm by special request.

  • Yes we do.

  • If you have decided to store a caravan, camper or mobile home, you will need to prepare your van appropriately. Here are some quick tips for storing your van:

    1. Remove all food items from your fridge and cupboards and clean them. To prevent mould, mildew and nasty odours, leave fridge and cupboard doors open.

    2. Empty and clean the waste toilet.

    3. Disconnect and turn off gas cylinders.

    4. Isolate the batteries.

  • Yes. By being undercover you can avoid: hail, water damage, dust and UV damage to name a few. In addition, storing your item undercover may lower your insurance premiums.

  • Yes you can. The cover/tarp is to be fitted to the vehicle at the time of drop off. No free standing shelters can be erected.

  • Please read our Terms and Conditions here.